09.Insurance

= (% style="font-size:28px" %)**Overview**(%%) =

(% style="text-align: justify;" %)

The user (pricing manager of Kazunion tour operator) receives different insurance terms from insurance suppliers and registers them as programs. Then insurance packages are created based on programs and are available for agents to sell alongside with full packages.

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The user (a selling agent of Kazunion) may sell insurance as an additional service when booking includes only tours.

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Insurance module allows to choose between different Insurances/additional supplements and have authority to sell specific insurance to selected tourists individually.

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This functionality is available only for Nugioscore Kazunion only for the moment.

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[[image:1760345651798-242.png||height="293" width="832"]]

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== (% style="font-size:24px" %)Primary Users(%%) ==

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Reservation department, System Administrator

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== (% style="font-size:24px" %)Navigation Path(%%) ==

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//Nugioscore/Sales/Insurance//

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[[image:1760346202966-316.png||height="207" width="848"]]

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= (% style="font-size:28px" %)Business Description(%%) =

= Programs =

== Features and Functionalities ==

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The received different insurance terms from insurance suppliers are registered as programs in the system. Then insurance packages are created based on programs and are available for agents to sell alongside with full packages.

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This is a space where the user is allowed to create/edit the insurance programs. The detailed information about programs is registered using button [[Add/Edit Program>>url:https://doc.clickup.com/2468594/p/h/2baqj-235103/79ae2e33368988f]].

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When added/edited, a program is saved as Draft. There are three types of status of the records, and toolbar elements for this kind of records may be different as per status :

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* Draft records- color is green and can be authorized or deleted

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* Approved records - color is black and can be deauthorized only

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* Deleted records - color grey, can be only undeleted

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The page where [[Programs>>url:https://doc.clickup.com/2468594/p/h/2baqj-234383/79ae2e33368988f]] Tab is located is divided into two Grids. The [[Programs>>url:https://doc.clickup.com/2468594/p/h/2baqj-234383/79ae2e33368988f]]tab is in the Upper Grind.

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The Grid Below, [[Program Details>>url:https://doc.clickup.com/2468594/p/h/2baqj-235183/79ae2e33368988f]]include tabs as [[Prices>>url:https://doc.clickup.com/2468594/p/h/2baqj-235203/79ae2e33368988f]], [[Age Conditions>>url:https://doc.clickup.com/2468594/p/h/2baqj-235223/79ae2e33368988f]], [[Group Conditions>>url:https://doc.clickup.com/2468594/p/h/2baqj-235243/79ae2e33368988f]] and [[Risks>>url:https://doc.clickup.com/2468594/p/h/2baqj-235263/79ae2e33368988f]], shows/allows to add detailed information about particular insurance Program. Accordingly, the information in the grid below changes according to the programs selected in the upper grid.

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[[image:1760357301108-701.png||height="292" width="860"]]

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=== Buttons Description ===

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|(% style="width:145px" %)**Grid Options**|(% style="width:901px" %)A detailed description see here: [[Grid Options>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Grip%20options/]]

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|(% style="width:145px" %)**Filter Options**|(% style="width:901px" %)A detailed description see here: [[Filter Options>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Filter%20options/]]

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|(% style="width:145px" %)**Refresh**|(% style="width:901px" %)A detailed description see here: [[Refresh>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Refresh/]]

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|(% style="width:145px" %)**Add/Edit**|(% style="width:901px" %)(((

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This section allows to user to register/Edit received different insurance terms from insurance suppliers and create the [[Programs>>url:https://doc.clickup.com/2468594/p/h/2baqj-234383/79ae2e33368988f]].

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If any of the mandatory fields stay empty during the registration process, the notification comes out: Please **Fill in the Information**. If a user enters an incorrect information type, the system shows a text directly in the field: **Incorrect Information**.

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Note: The Edit button is always active/visible only when the record has a "draft" status.

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[[image:1760349548993-578.png||height="266" width="290"]]

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|(% style="width:217px" %)**Program name (zone0**|(% style="width:769px" %)This is the field where the Insurance agent types the name of the program it will be identified in the system.

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|(% style="width:217px" %)**Departure Country**|(% style="width:769px" %)The user select the country from the drop down menu, which will be insurance coverage area.

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|(% style="width:217px" %)**Departure Cities**|(% style="width:769px" %)(% style="color:#e74c3c" %)Needs info

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|(% style="width:217px" %)**Arrival Country**|(% style="width:769px" %)(% style="color:#e74c3c" %)Needs info

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|(% style="width:217px" %)**Supplier**|(% style="width:769px" %)The Supplier is the company that provides the insurance service to the Company. It is drop-down list and the user will have the possibility to choose the desired supplier from the list.

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|(% style="width:217px" %)**Insurance Type**|(% style="width:769px" %)(((

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Specific type of insurance at the moment are two:

* Medical

* Non-departure

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|(% style="width:217px" %)**Coverage Amount**|(% style="width:769px" %)This section shows the total insurance value defined by the supplier and applicable to this specific program only.

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|(% style="width:217px" %)**Add Insurance Type**|(% style="width:769px" %)(((

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This is the field that allows the user to add additional [[Insurance Type>>url:https://doc.clickup.com/2468594/p/h/2baqj-236603/79ae2e33368988f]] and [[Coverage Amount>>url:https://doc.clickup.com/2468594/p/h/2baqj-236623/79ae2e33368988f]] fields when needed to this program. The [[Insurance Type>>url:https://doc.clickup.com/2468594/p/h/2baqj-236603/79ae2e33368988f]] can be added as much as required and available at the moment of creation Insurance [[Programs>>url:https://doc.clickup.com/2468594/p/h/2baqj-234383/79ae2e33368988f]].

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|(% style="width:217px" %)**Transportation & repatriation**|(% style="width:769px" %)This field applies to the value of coverage amount of transportation and repatriation, that may be required during the insurance coverage period. The currency is optional and the user selects the one from the drop-down list.

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|(% style="width:217px" %)**Deductible**|(% style="width:769px" %)This field applies to the value of coverage amount of transportation and repatriation, that may be required during the insurance coverage period. It shows how much is deductible from the total coverage amount.

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|(% style="width:217px" %)**Cancel**|(% style="width:769px" %)A detailed description see here: [[Cancel>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Cancel/]]

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|(% style="width:217px" %)**Save**|(% style="width:769px" %)A detailed description see here: [[Save>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Save/]]

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|(% style="width:217px" %)**Close**|(% style="width:769px" %)A detailed description see here: [[Close>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Close/]]

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|(% style="width:145px" %)**Delete/Undelete**|(% style="width:901px" %)(% style="color:#e74c3c" %)Needs Info

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|(% style="width:145px" %)**Authorize/Deauthorize**|(% style="width:901px" %)(((

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This feature is available to some specific users only who has been granted special permission to authorize/deauthorize the created insurance program and its terms in the Nugioscore system.

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* Permission "Authorize" - is active when the program has "draft" status.

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* Permission "Deauthorize" - is active when the program has "authorized" status.

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After Authorization Programs/Insurance should be active/published.

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It is important to mention that it is impossible to Authorize/Activate Programs without prices attached.

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When the program is authorized in the [[Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-234403/79ae2e33368988f]] tab and in the [[Published>>url:https://doc.clickup.com/2468594/p/h/2baqj-253503/79ae2e33368988f]] column it has the status "yes" but if you deauthorize the program, in the [[Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-234403/79ae2e33368988f]] tab and in the [[Published>>url:https://doc.clickup.com/2468594/p/h/2baqj-253503/79ae2e33368988f]] column it gets the status "No".

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|(% style="width:145px" %)**Export to Excel**|(% style="width:901px" %)A detailed description see here: [[Export to Excel>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Export%20to%20XLSX/]]

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=== Grid Columns Description ===

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|(% style="text-align:center; width:208px" %)**Name**|(% style="text-align:center; width:736px" %)**Description**|(% style="text-align:center; width:258px" %)**Database Name**

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|(% style="width:208px" %)**Program name (zone)**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Departure Country**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Departure City**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Arrival Country**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Supplier**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Insurance Type**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Coverage Amount**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Transportation & Repatriation**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Deductible**|(% style="width:736px" %) |(% style="width:258px" %)

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|(% style="width:208px" %)**Status**|(% style="width:736px" %) |(% style="width:258px" %)

= Insurances =

== Features and Functionalities ==

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(% style="text-align: justify;" %)

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Kazunion agents sell insurance as an additional product while booking tours. Till today insurance type, price, coverage amount and currency are fixed.

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(% style="text-align: justify;" %)

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A pricing manager (from nugioscore.kazunion) registers/adds prices, programs and insurances in order to record insurance conditions provided by suppliers and create a competitive insurance package to sell.

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(% style="text-align: justify;" %)

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In order to create Insurance in the [[Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-234403/79ae2e33368988f]] Module, a pricing manager presses [[Add/Edit Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-248723/79ae2e33368988f]] button, fills in form with info provided by the suppliers and save it, Insurance record is saved as Draft. To activate the insurance record a manager should authorize the draft.

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Insurance will be sold only as a component of whole package.

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It is important to mention that a Kazunion manager won't be able to add Insurance without Program attached. As soon as Insurance becomes authorized it becomes available for usage and it will be impossible to Authorize/Activate Programs without prices attached (see Insurance Creation Flow).

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(% style="text-align: justify;" %)

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When Kazunion agent will start booking process, specific parameters are sent to the nugioscore to be reviewed (Integration with Kazunion ~-~->Parameters from Kazunion to receive Insurance Data). When nugioscore receives specific parameters from Kazunion web, it assess them and calculate the best/most suitable price for the booking.

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(% style="text-align: justify;" %)

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After the best price calculation, nugioscore sends it back to the Kazunion web and the information is displayed in the same pop-up window as it is today.

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After the booking process, the whole information (reservation) is entered in nugioscore reservation forms, where it is handled by the reservation managers and accountant coordinators accordingly.

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After the reservation will be evaluated and approved sold Insurance will be activated.

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It is important to note that:

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* Insurance will not be created without a program attached;

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* When a program will be deauthorized ➝ the Insurance (using the particular program) should be deauthorized as well. Consequently, deauthorized insurance should be authorized manually to be active again.

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=== [[image:1760359430110-582.png||height="305" width="808"]] ===

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=== Buttons Description ===

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|(% style="width:188px" %)**Grid Options**|(% style="width:1014px" %)A detailed description see here: [[Grid Options>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Grip%20options/]]

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|(% style="width:188px" %)**Filter Options**|(% style="width:1014px" %)A detailed description see here: [[Filter Options>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Filter%20options/]]

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|(% style="width:188px" %)**Refresh**|(% style="width:1014px" %)A detailed description see here: [[Refresh>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Refresh/]]

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|(% style="width:188px" %)**Add/Edit**|(% style="width:1014px" %)(((

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Creation/Correction of an Insurance is possible through using Insurance Tab ➝[[Add/Edit Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-248723/79ae2e33368988f]] buttons.

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[[image:1760359538448-283.png]]

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(% style="text-align: justify;" %)

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Note: When insurance and [[Add/Edit Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-248723/79ae2e33368988f]] pop-up is open (after pressing [[Add/Edit Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-248723/79ae2e33368988f]] button), after choosing the specific program (in the Insurance Zone field) the following fields must be filled automatically from the program grid: [[Country>>url:https://doc.clickup.com/2468594/p/h/2baqj-234483/79ae2e33368988f]], [[Coverage (medical)>>url:https://doc.clickup.com/2468594/p/h/2baqj-234543/79ae2e33368988f]] according to insurance type.

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|(% style="width:196px" %)**Insurance Name in Latin**|(% style="width:559px" %)This field is to give the name to the Insurance package in Latin. It is a text box and can be edited by the user when required.

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|(% style="width:196px" %)**Insurance Zone**|(% style="width:559px" %)This information is imported here from Programs Tab.

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|(% style="width:196px" %)**Country**|(% style="width:559px" %)This field refers to the country where insurance is valid.

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|(% style="width:196px" %)**Insurance Type**|(% style="width:559px" %)(((

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There are two types of Insurance at the moment:

* Medical

* Non-departure

The detailed description see here: Insurance Types.

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|(% style="width:196px" %)**Territory**|(% style="width:559px" %)This field refers to the Insurance Coverage Area.

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|(% style="width:196px" %)**Coverage Amount**|(% style="width:559px" %)This field shows the total insurance value and currency the coverage is paid in.

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|(% style="width:196px" %)**Start Date**|(% style="width:559px" %)(((

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This field includes the options like:

* Flight start date

* Flight end date

* Tour start date

* Tour end date

* Reservation date

It must be noted that only two of them (Flight start date, Tour start date) are applicable to medical insurance and the other two to Non-departure Insurance (Flight end date, Tour end date).

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|(% style="width:196px" %)**End Date**|(% style="width:559px" %)(((

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This field includes the options:

* Flight start date

* Flight end date

* Tour start date

* Tour end date

It must be noted that only two of them (Flight start date, Tour start date) are applicable to medical insurance and the other two to Non-departure Insurance (Flight end date, Tour end date).

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|(% style="width:196px" %)**Only for Citizens of**|(% style="width:559px" %)The Insurance may cover some specific country/countries only or the option may cover All.

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|(% style="width:196px" %)**Excluding Citizens of**|(% style="width:559px" %)This field always must include those country/countries the insurance doesn't apply to.

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|(% style="width:196px" %)**Tourist Age up to**|(% style="width:559px" %)The Insurance may apply to some category of clients only and therefore, the age limitation may be considered. This field shows the maximum age of a tourist, the insurance may apply to.

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|(% style="width:196px" %)**Days before the start of the tour**|(% style="width:559px" %)This field shows the number of days before the tour the insurance is allowed to be purchased.

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|(% style="width:196px" %)**A commission is given to a partner**|(% style="width:559px" %)This is an optional feature with yes/no option. It is usually defined by the insurance manager as per agreement between the parties.

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|(% style="width:196px" %)**Permission to select a tourist**|(% style="width:559px" %)This is an optional feature with yes/no option. This feature will allow the insurance manager in related forms of other applications to sell insurance to the selected tourist only.

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|(% style="width:196px" %)**Exclude Infants**|(% style="width:559px" %)This is an optional feature with yes/no option.

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|(% style="width:196px" %)**Additional Risks**|(% style="width:559px" %)List of names of additional insurances. The additional options can be from one to three and are migrated from the from [[Risks>>url:https://doc.clickup.com/2468594/p/h/2baqj-235263/79ae2e33368988f]] section of [[Insurance>>url:https://doc.clickup.com/2468594/p/h/2baqj-234403/79ae2e33368988f]].

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|(% style="width:196px" %)**Save**|(% style="width:559px" %)See the description here: [[Save>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Save/]]

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|(% style="width:196px" %)**Cancel**|(% style="width:559px" %)See the description here: [[Cancel>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Cancel/]]

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|(% style="width:196px" %)**Close**|(% style="width:559px" %)See the description here:[[ Close>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Close/]]

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|(% style="width:188px" %)**Delete/Undelete**|(% style="width:1014px" %)(% style="color:#e74c3c" %)Needs info(%%) This feature allows the user to cancel the deletion process and restore deleted records into the system.

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|(% style="width:188px" %)**Authorize/Deauthorize**|(% style="width:1014px" %)(((

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This feature is available to some specific users only who has been granted special permission to authorize/deauthorize the created insurance program and its terms in the Nugioscore system.

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* Permission "Authorize" - is active when the program has "draft" status.

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* Permission "Deauthorize" - is active when the program has "authorized" status.

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After Authorization Programs/Insurance should be active/published.

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It is important to mention that it is impossible to Authorize/Activate Programs without prices attached.

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|(% style="width:188px" %)**Export to Excel**|(% style="width:1014px" %)A detailed description see here: [[Export to Excel>>url:https://xwiki.nugios.com/xwiki/bin/view/Fundamentals/Nugioscore/Additionals/Navigation%20Bar/Export%20to%20XLSX/]]

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=== Grid Columns Description ===

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|(% style="text-align:center; width:188px" %)**Name**|(% style="text-align:center; width:500px" %)**Description**|(% style="text-align:center; width:207px" %)**Database Name**

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|(% style="width:188px" %)**Insurance Name in Latin**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Insurance Zone**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Country**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Insurance Type**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Coverage Amount**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Territory**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Start Date**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**End Date**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Only for Citizens of**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Excluding Citizens of**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Tourist Age up to**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Days before the Start of the Tour**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**A Commission is Given to a Partner**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Permission to Select a Tourist**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Exclude Infants**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Additional Risks**|(% style="width:500px" %) |(% style="width:207px" %)

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|(% style="width:188px" %)**Published**|(% style="width:500px" %)True /False|(% style="width:207px" %)

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|(% style="width:188px" %)**Status**|(% style="width:500px" %) |(% style="width:207px" %)

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= (% style="font-size:28px" %)Technical Description(%%) =

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== (% style="font-size:24px" %)Architecture Overview(%%) ==

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The Client Balance module has the following architecture:

== **Code Link** ==

**__Frontend__:**

* **Repository:** __[[https:~~/~~/git.nugios.services/nugios-core/webapps/nugioscore-angular>>https://git.nugios.services/nugios-core/webapps/nugioscore-angular]] __

**__Backend__:**

**Project:** RustarOnline.WebApi

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== (% style="font-size:24px" %)Databases and Tables(%%) ==

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|(% style="width:208px" %)(% style="font-size:12px" %)**Database Type**|(% style="width:176px" %)(% style="font-size:12px" %)**Database Name**|(% style="width:270px" %)(% style="font-size:12px" %)**Table Name***|(% style="width:548px" %)(% style="font-size:12px" %)**Table Description***

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|(% style="width:208px" %)(% style="font-size:12px" %)MSSQL|(% style="width:176px" %)(% style="font-size:12px" %)All NugiosCore Databases|(% style="width:270px" %)(% style="font-size:12px" %)finance._get_client_balance Procedure*|(% style="width:548px" %)(% style="font-size:12px" %)View of invoices and documents balance by contragents

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(% class="wikigeneratedid" %)

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(% style="font-size:16px" %)**Data Types of Tables**

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(% class="wikigeneratedid" %)

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**finance._get_client_balance Procedure***

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|(% style="width:109px" %)(% style="font-size:12px" %)**Field Name**|(% style="width:184px" %)(% style="font-size:12px" %)**Display Name**|(% style="width:263px" %)(% style="font-size:12px" %)**Field Type**|(% style="width:341px" %)(% style="font-size:12px" %)**Short Description**

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|(% style="width:109px" %)(% style="font-size:12px" %)OInvHID|(% style="width:184px" %)(% style="font-size:12px" %)N/A|(% style="width:263px" %)(% style="font-size:12px" %)uniqueidentifier|(% style="width:341px" %)(% style="font-size:12px" %)For invoices: Finance.IncInvoiceHdr [IInvHID] or Finance.OutInvoiceHdr [OInvHID]; ID of invoice (for tech)

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For documents: Finance.BankDocument [BDID] or Finance.CashDocument [CDID]; ID of document (for tech)

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(% style="color:inherit; font-family:inherit; font-size:24px; font-weight:600" %)Log Details

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The log files are stored in a designated location: [[https:~~/~~/elkalyzer.nugios.services/app/discover>>https://elkalyzer.nugios.services/app/discover]]

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= (% style="font-size:28px" %)**Additional**(%%) =

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== (% style="font-size:24px" %)References(%%) ==

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|(% style="width:187px" %)**Cross-references**|(% style="width:761px" %)N/A

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|(% style="width:187px" %)**Related modules**|(% style="width:761px" %)[[Incoming>>doc:Fundamentals.Nugioscore.Finance.13\.Incoming Invoices.WebHome]] and [[Outgoing>>doc:Fundamentals.Nugioscore.Finance.14\.Outgoing Invoices.WebHome]] Invoices, [[Bank>>doc:Fundamentals.Nugioscore.Finance.15\.Bank Documents.WebHome]] and [[Cash>>doc:Fundamentals.Nugioscore.Finance.16\.Cash Documents.WebHome]] documents, [[NewRF>>doc:Fundamentals.Nugioscore.Sales.20\.NewRF.WebHome]]

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|(% style="width:187px" %)**Media library**|(% style="width:761px" %)N/A

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= (% style="font-size:28px" %)**Contact Us**(%%) =

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