09.Insurance

Version 13.6 by Maguli Gogoladze on 2025/10/17 10:53

Overview

The user (pricing manager of Kazunion tour operator) receives different insurance terms from insurance suppliers and registers them as programs. Then insurance packages are created based on programs and are available for agents to sell alongside with full packages.

The user (a selling agent of Kazunion) may sell insurance as an additional service when booking includes only tours.

Insurance module allows to choose between different Insurances/additional supplements and have authority to sell specific insurance to selected tourists individually.

This functionality is available only for Nugioscore Kazunion only for the moment.

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Primary Users

Reservation department, System Administrator

Navigation Path

Nugioscore/Sales/Insurance

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Business Description

Programs

Features and Functionalities

The received different insurance terms from insurance suppliers are registered as programs in the system. Then insurance packages are created based on programs and are available for agents to sell alongside with full packages.

This is a space where the user is allowed to create/edit the insurance programs. The detailed information about programs is registered using button Add/Edit Program.

When added/edited, a program is saved as Draft. There are three types of status of the records, and toolbar elements for this kind of records may be different as per status :

  • Draft records- color is green and can be authorized or deleted
  • Approved records - color is black and can be deauthorized only
  • Deleted records - color grey, can be only undeleted

The page where Programs Tab is located is divided into two Grids. The Programs tab is in the Upper Grind.

The Grid Below, Program Details include tabs as Prices, Age Conditions, Group Conditions and Risks, shows/allows to add detailed information about particular insurance Program. Accordingly, the information in the grid below changes according to the programs selected in the upper grid.

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Buttons Description

Grid OptionsA detailed description see here: Grid Options
Filter OptionsA detailed description see here: Filter Options
RefreshA detailed description see here: Refresh
Add/Edit

This section allows to user to register/Edit received different insurance terms from insurance suppliers and create the Programs.

If any of the mandatory fields stay empty during the registration process, the notification comes out: Please Fill in the Information. If a user enters an incorrect information type, the system shows a text directly in the field: Incorrect Information.

Note: The Edit button is always active/visible only when the record has a "draft" status.

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Program name (zone)This is the field where the Insurance agent types the name of the program it will be identified in the system.
Departure CountryThe user select the country from the drop down menu, which will be insurance coverage area.
Departure CitiesThe city from which tourist begins the trip.
Arrival CountryThe country of  destination.
SupplierThe Supplier is the company that provides the insurance service to the Company. It is drop-down list and the user will have the possibility to choose the desired supplier from the list.
Insurance Type

Specific type of insurance at the moment are two:

  • Medical
  • Non-departure
Coverage AmountThis section shows the total insurance value defined by the supplier and applicable to this specific program only.
Add Insurance Type

This is the field that allows the user to add additional Insurance Type and Coverage Amount fields when needed to this program. The Insurance Type can be added as much as required and available at the moment of creation Insurance Programs.

Transportation & repatriationThis field applies to the value of coverage amount of transportation and repatriation, that may be required during the insurance coverage period. The currency is optional and the user selects the one from the drop-down list.
DeductibleThis field applies to the value of coverage amount of transportation and repatriation, that may be required during the insurance coverage period. It shows how much is deductible from the total coverage amount.
CancelA detailed description see here: Cancel
SaveA detailed description see here: Save
CloseA detailed description see here: Close
Delete/Undelete

A detailed description see here: Delete/Undelete.

When a record is deleted, its color changes to grey, but it remains visible in the main grid. The Undelete button appears only when the deleted record is selected in the grid.

Authorize/Deauthorize

This feature is available to some specific users only who has been granted special permission to authorize/deauthorize the created insurance program and its terms in the Nugioscore system.

  • Permission "Authorize" - is active when the program has "draft" status.
  • Permission "Deauthorize" - is active when the program has "authorized" status.

After Authorization Programs/Insurance should be active/published.

It is important to mention that it is impossible to Authorize/Activate Programs without prices attached.

When the program is authorized in the Insurance tab and in the Published column it has the status "yes" but if you deauthorize the program, in the Insurance tab and in the Published column it gets the status "No".

Export to ExcelA detailed description see here: Export to Excel

Grid Columns Description

NameDescriptionDatabase Name
Program name (zone)The name of the insurance program to be used to identify in the system. 
Departure CountryThe country which will be insurance coverage area. 
Departure CityThe city from which tourist begins the trip. 
Arrival CountryThe country of  destination. 
SupplierThe insurance company name that provides the insurance service to the Company.  
Insurance Type

It shows whether the insurance is Medical or Non-departure.

 
Coverage AmountThe total insurance value defined by the supplier and applicable to this specific program only. 
Transportation & RepatriationThe the value of coverage amount of transportation and repatriation, that may be required during the insurance coverage period. 
DeductibleThe value of coverage amount of transportation and repatriation, that may be required during the insurance coverage period. It shows how much is deductible from the total coverage amount. 
StatusIt shows the status whether it is authorized or not. 

Program Details

The page where Programs Tab is located is divided into two Grids. The Programs tab is in the Upper Grind.

The Grid Below, Program Details includes Prices, Age Conditions, Group Conditions and Risks tabs, shows/allows to add detailed information about particular insurance Program. Accordingly, the information in the grid below changes according to the programs selected in the upper grid.

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Prices

Features and Functionalities

To fill in the information about insurance Program Prices a Kazunion manager chooses Program Tab in the Upper Grid ➝Prices Tab in the Grid below and press Add/Edit button.

Note 1: After Program creation the first price added should match the Programs Insurance type. It should be impossible to attach different insurance type prices without having a mandatory price with the same insurance type as in the program attached.

Note 2: The prices are critical components in an insurance creation process. Without prices attached, managers won't be able to authorize/activate programs, consequently, they won't be able to create Insurance itself.

Buttons Description

Grid OptionsA detailed description see here: Grid Options
Filter OptionsA detailed description see here: Filter Options
RefreshA detailed description see here: Refresh
Add/Edit

This section is used to fill in the information about insurance Program Prices. The pricing terms are different as per the provided conditions by the insurance agent, They vary per day, per pax, per stay, per group.

The registration or correction of the particular Program's prices is possible only through using Prices Add/Edit buttons.

If any of the fields above marked as mandatory stays empty during the registration process, a particular field/fields change the border color into red and show the text directly in the field: Please Fill in the Information.

If a user enters an incorrect information type for any fields listed above, the incorrect record field changes the border color into red and shows a text directly in the field: Incorrect Information.

Insurance Type

Specific type of insurance, list of options at present moment are:

1. Medical.

2. Non-departure

Days fromNumber of insured days, the field indicates the start date of the validity period of Insured days.
Days toNumber of Insured Days, the field indicates the end date of validity period of Insured days.
Price%

This field shows the selling price % of insurance during the insured period and the currency of the insurance it must be calculated.

Price and Price % are radio buttons and only one of them is used in Selling Price/Selling Price % formation.

Price

This field shows the price of insurance during the insured period and the currency of the insurance it must be calculated and displayed into the system.

Price and Price % are radio buttons and only one of them is used in Selling Price/Selling Price % formation.

CostThis field shows the cost of insurance during the insured period and the currency of the insurance it must be calculated in.
Selling PriceThis field shows the selling price of insurance during the insured period and the currency of the insurance it must be calculated in.
Final price

The price to be calculated by a system as per specific conditions:

Per Pax- payment of insurance per pax

Per day- payment of insurance per day

Per Stay- payment of insurance per stay

Per Group- payment of insurance per group

The Final Price shall be equal to Selling Price value or to the calculated value of Selling Price % and shall be read only for the user.

SaveA detailed description see here: Save
CancelA detailed description see here: Cancel
CloseA detailed description see here: Close
Delete/Undelete

A detailed description see here: Delete/Undelete.

When a record is deleted, its color changes to grey, but it remains visible in the main grid. The Undelete button appears only when the deleted record is selected in the grid.

Export to ExcelA detailed description see here: Export to Excel

Grid Columns Description

NameDescriptionDatabase Name
Insurance TypeIt shows the insurance type, whether it is Medical or Non-departure. 
Days fromNumber of insured days, the field indicates the start date of the validity period of Insured days. 
Days toNumber of Insured Days, the field indicates the end date of validity period of Insured days. 
Price%

This is the switch that allows the insurance manager to display the pricing of the program in % instead of amount.

Cost% - This field shows the markup amount of the age supplements in %

Selling Price% - This field shows the Markup amount in %.

 
Price

This is the switch that allows the insurance manager to display the pricing of the program in amount instead of %.

Cost - This field shows the markup amount of the age supplements and currency this cost amount must be displayed into the system.

Selling Price - This field shows the Markup amount (calculated from Selling price- Prices Tab) of age supplement and currency it must be displayed in the system.

 
Final Price

The price is calculated by a system as per specific conditions:

The Final Price shall be equal to Selling Price value or to the calculated value of Selling Price % and shall be read only for the user.

 
Per

it shows the price condition, whether it is:

Per Pax- payment of insurance per pax

Per day- payment of insurance per day

Per Stay- payment of insurance per stay

Per Group- payment of insurance per group

 
StatusIt shows whether it is authorized or not. 

Age Conditions

This is the section, where the insurance manager adds/edits Age Conditions.

Age Conditions should be attached to programs, but programs could be created even without having them, they are optional.

When added/edited, Age Conditions are saved as Drafts. They also could be:

1. Deleted/Undeleted manually ;

2. Activated/saved as Drafts alongside with programs automatically.

Note: If any of fields of the form is marked as mandatory and it stays empty while registration process , a particular field/fields changes border color into red and show the text directly in the field: Please Fill in the Information.

If a user enters incorrect information type for any fields of this form change border color into red and show a text directly in the field: Incorrect Information.

The pricing manager is able to insert both positive and negative values in cost and selling price fields. If the value is negative, it means that an appropriate discount is offered on Age Conditions.

Features and Functionalities

Buttons Description

Grid OptionsA detailed description see here: Grid Options
Filter OptionsA detailed description see here: Filter Options
RefreshA detailed description see here: Refresh
Add/Edit

The registration or correction of the particular Program's Age Supplements is possible only in Age Supplements Tab.

Insurance Type

There are two types of Insurance at the moment:

  • Medical
  • Non-departure
Age fromThe field shows the initial age the Insurance/program may start applying from.
Age toThe field shows the max age the Insurance/program may stop applying to.
Is an InfantThis field is the check box and it is marked by the user only if it is applicable.
DeductibleThe deductible is an amount, that is not covered by the supplier and is the cost of the tourist.
Price%

This is the switch that allows the insurance manager to display the pricing of the program in % instead of amount.

Cost% - This field shows the markup amount of the age supplements in %

Selling Price% - This field shows the Markup amount in %.

Price

This is the switch that allows the insurance manager to display the pricing of the program in amount instead of %.

Cost - This field shows the markup amount of the age supplements and currency this cost amount must be displayed into the system.

Selling Price - This field shows the Markup amount (calculated from Selling price- Prices Tab) of age supplement and currency it must be displayed in the system.

CostThis field shows the markup amount of the age supplements and currency this cost amount must be displayed into the system.
Selling PriceThis field shows the Markup amount (calculated from Selling price- Prices Tab) of age supplement and currency it must be displayed in the system.
CodeThis field refers to the Codes provided by insurance suppliers.
SaveA detailed description see here: Save
CancelA detailed description see here: Cancel
CloseA detailed description see here: Close
Delete/Undelete

A detailed description see here: Delete/Undelete.

When a record is deleted, its color changes to grey, but it remains visible in the main grid. The Undelete button appears only when the deleted record is selected in the grid.

Export to ExcelA detailed description see here: Export to Excel

Grid Columns Description

NameDescriptionDatabase Name
Insurance Type  
Age from  
Age to  
Is an infant  
Deductible  
Cost  
Selling price  
Code  
Status  

Group Conditions

Features and Functionalities

To fill in the information about insurance Program's Group Discounts, a Kazunion manager should choose Program Tab and press Add/Edit buttons.

Group Discounts should be attached to programs, but programs could be created even without having them, they should be optional.

If any of fields above marked as mandatory stays empty while registration process, a particular field/fields should change border color into red and show the text directly in the field: Please Fill in the Information.

If a user enters incorrect information type for any fields listed above, incorrect record field should change border color into red and show a text directly in the field: Incorrect Information.

When added/edited, Group Discounts are saved as Drafts. They also could be:

1. Deleted/Undeleted manually ,

2. Activated/saved as Draft alongside with programs automatically.

The pricing manager is able to insert both positive and negative values in cost and selling price fields. If the value is negative, it means that an appropriate discount is offered on Group Conditions.

Buttons Description

Grid OptionsA detailed description see here: Grid Options
Filter OptionsA detailed description see here: Filter Options
RefreshA detailed description see here: Refresh
Add/Edit
Insurance Type

There are two types of Insurance at the moment:

  • Medical
  • Non-departure
Group from 
Group to 
Price%

This is the switch that allows the insurance manager to display the pricing of the program in % instead of amount.

Cost% - This field shows the markup amount of the age supplements in %

Selling Price% - This field shows the Markup amount in %.

Price

This is the switch that allows the insurance manager to display the pricing of the program in amount instead of %.

Cost - This field shows the markup amount of the age supplements and currency this cost amount must be displayed into the system.

Selling Price - Selling Price - This field shows the Markup amount (calculated from Selling price- Prices Tab) of age supplement and currency it must be displayed in the system.

CodeThis field shows the markup amount of the age supplements and currency this cost amount must be displayed into the system.
SaveA detailed description see here: Save
CancelA detailed description see here: Cancel
CloseA detailed description see here: Close
Delete/Undelete

A detailed description see here: Delete/Undelete.

When a record is deleted, its color changes to grey, but it remains visible in the main grid. The Undelete button appears only when the deleted record is selected in the grid.

Export to ExcelA detailed description see here: Export to Excel

Grid Columns Description

NameDescriptionDatabase Name
Insurance Type  
Group from  
Group to  
Cost  
Selling Price  
Code  
Status  

Risks

Features and Functionalities

This section is used to fill in the information about the insurance Program's Risks.

If any of fields above marked as mandatory will stay empty while registration process, a particular field/fields should change border color into red and show the text directly in the field: Please Fill in the Information.

If a user enters incorrect information type for any fields listed above ➝ for every incorrect record field should change border color into red and show a text directly in the field: Incorrect Information.

Note: Added risks should be attached to programs, but programs could be created even without having them, they should be optional.

Buttons Description

Grid OptionsA detailed description see here: Grid Options.
Filter OptionsA detailed description see here: Filter Options.
RefreshA detailed description see here: Refresh.
Add/Edit

The registration or correction of the particular Risks is possible only in Risks Tab.

Insurance Type

There are two types of Insurance at the moment:

  • Medical
  • Non-departure
NameName of risks covered by the insurance.
CoverageThe field shows the max age the Insurance/program may stop applying to.
Price%

This is the switch that allows the insurance manager to display the pricing of the program in % instead of amount.

Cost% - This field shows the markup amount of the age supplements in %

Selling Price% - This field shows the Markup amount in %.

Price

This is the switch that allows the insurance manager to display the pricing of the program in amount instead of %.

Cost - This field shows the markup amount of the age supplements and currency this cost amount must be displayed into the system.

Selling Price - This field shows the Markup amount (calculated from Selling price- Prices Tab) of age supplement and currency it must be displayed in the system.

CodeThis field refers to the Codes provided by insurance suppliers.
SaveA detailed description see here: Save
CancelA detailed description see here: Cance
CloseA detailed description see here: Close
Delete/Undelete

A detailed description see here: Delete/Undelete.

When a record is deleted, its color changes to grey, but it remains visible in the main grid. The Undelete button appears only when the deleted record is selected in the grid.

Export to ExcelA detailed description see here: Export to Excel

Grid Columns Description

NameDescriptionDatabase Name
Insurance type  
Name  
Coverage  
Cost  
Selling Price   
Code  
Status  

Insurances

Features and Functionalities

Kazunion agents sell insurance as an additional product while booking tours. Till today insurance type, price, coverage amount and currency are fixed.

A pricing manager (from nugioscore.kazunion) registers/adds prices, programs and insurances in order to record insurance conditions provided by suppliers and create a competitive insurance package to sell.

In order to create Insurance in the Insurance Module, a pricing manager presses Add/Edit Insurance button, fills in form with info provided by the suppliers and save it, Insurance record is saved as Draft. To activate the insurance record a manager should authorize the draft.

Insurance will be sold only as a component of whole package.

It is important to mention that a Kazunion manager won't be able to add Insurance without Program attached. As soon as Insurance becomes authorized it becomes available for usage and it will be impossible to Authorize/Activate Programs without prices attached (see Insurance Creation Flow).

When Kazunion agent will start booking process, specific parameters are sent to the nugioscore to be reviewed (Integration with Kazunion -->Parameters from Kazunion to receive Insurance Data). When nugioscore receives specific parameters from Kazunion web, it assess them and calculate the best/most suitable price for the booking.

After the best price calculation, nugioscore sends it back to the Kazunion web and the information is displayed in the same pop-up window as it is today.

After the booking process, the whole information (reservation) is entered in nugioscore reservation forms, where it is handled by the reservation managers and accountant coordinators accordingly.

After the reservation will be evaluated and approved sold Insurance will be activated.

It is important to note that:

  • Insurance will not be created without a program attached;
  • When a program will be deauthorized ➝ the Insurance (using the particular program) should be deauthorized as well. Consequently, deauthorized insurance should be authorized manually to be active again.

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Buttons Description

Grid OptionsA detailed description see here: Grid Options
Filter OptionsA detailed description see here: Filter Options
RefreshA detailed description see here: Refresh
Add/Edit

Creation/Correction of an Insurance is possible through using Insurance Tab ➝Add/Edit Insurance buttons.

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Note: When insurance and Add/Edit Insurance pop-up is open (after pressing Add/Edit Insurance button), after choosing the specific program (in the Insurance Zone field) the following fields must be filled automatically from the program grid: CountryCoverage (medical) according to insurance type.

Insurance Name in LatinThis field is to give the name to the Insurance package in Latin. It is a text box and can be edited by the user when required.
Insurance ZoneThis information is imported here from Programs Tab.
CountryThis field refers to the country where insurance is valid.
Insurance Type

There are two types of Insurance at the moment:

  • Medical
  • Non-departure

The detailed description see here: Insurance Types.

TerritoryThis field refers to the Insurance Coverage Area.
Coverage AmountThis field shows the total insurance value and currency the coverage is paid in.
Start Date

This field includes the options like:

  • Flight start date
  • Flight end date
  • Tour start date
  • Tour end date
  • Reservation date

It must be noted that only two of them (Flight start date, Tour start date) are applicable to medical insurance and the other two to Non-departure Insurance (Flight end date, Tour end date).

End Date

This field includes the options:

  • Flight start date
  • Flight end date
  • Tour start date
  • Tour end date

It must be noted that only two of them (Flight start date, Tour start date) are applicable to medical insurance and the other two to Non-departure Insurance (Flight end date, Tour end date).

Only for Citizens ofThe Insurance may cover some specific country/countries only or the option may cover All.
Excluding Citizens ofThis field always must include those country/countries the insurance doesn't apply to.
Tourist Age up toThe Insurance may apply to some category of clients only and therefore, the age limitation may be considered. This field shows the maximum age of a tourist, the insurance may apply to.
Days before the start of the tourThis field shows the number of days before the tour the insurance is allowed to be purchased.
A commission is given to a partnerThis is an optional feature with yes/no option. It is usually defined by the insurance manager as per agreement between the parties.
Permission to select a touristThis is an optional feature with yes/no option. This feature will allow the insurance manager in related forms of other applications to sell insurance to the selected tourist only.
Exclude InfantsThis is an optional feature with yes/no option.
Additional RisksList of names of additional insurances. The additional options can be from one to three and are migrated from the from Risks section of Insurance.
SaveSee the description here: Save
CancelSee the description here: Cancel
CloseSee the description here: Close
Delete/UndeleteNeeds info This feature allows the user to cancel the deletion process and restore deleted records into the system.
Authorize/Deauthorize

This feature is available to some specific users only who has been granted special permission to authorize/deauthorize the created insurance program and its terms in the Nugioscore system.

  • Permission "Authorize" - is active when the program has "draft" status.
  • Permission "Deauthorize" - is active when the program has "authorized" status.

After Authorization Programs/Insurance should be active/published.

It is important to mention that it is impossible to Authorize/Activate Programs without prices attached.

Export to ExcelA detailed description see here: Export to Excel

Grid Columns Description

NameDescriptionDatabase Name
Insurance Name in Latin  
Insurance Zone  
Country  
Insurance Type  
Coverage Amount  
Territory  
Start Date  
End Date  
Only for Citizens of  
Excluding Citizens of  
Tourist Age up to  
Days before the Start of the Tour  
A Commission is Given to a Partner  
Permission to Select a Tourist  
Exclude Infants  
Additional Risks  
PublishedTrue /False 
Status  

Technical Description

Architecture Overview

The Client Balance module has the following architecture:

Frontend:

Backend:

Project: RustarOnline.WebApi

Databases and Tables

Database TypeDatabase NameTable Name*Table Description*
MSSQLAll NugiosCore Databasesfinance._get_client_balance Procedure*View of invoices and documents balance by contragents

Data Types of Tables

finance._get_client_balance Procedure*

Field NameDisplay NameField TypeShort Description
OInvHIDN/AuniqueidentifierFor invoices: Finance.IncInvoiceHdr [IInvHID] or Finance.OutInvoiceHdr [OInvHID]; ID of invoice (for tech)
For documents: Finance.BankDocument [BDID] or Finance.CashDocument [CDID]; ID of document (for tech)

Log Details

The log files are stored in a designated location:  https://elkalyzer.nugios.services/app/discover

Additional

References

Cross-referencesN/A
Related modulesIncoming and Outgoing Invoices, Bank and Cash documents, NewRF
Media libraryN/A

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